QuickBooks Multi-User Mode not working

October 14, 2020


QuickBooks Multi-User mode is an inbuilt and most useful feature in QuickBooks. This mode helps to work on a single company file from different Systems and users and helps increase collaboration between different users. This error comes when a user loads a company file stored on another System. Sometimes the error message comes to a stored file system, not on your system.


Read More: QuickBooks Self Employed Login 

Causes Of QuickBooks Multi-User Not Working

Many reasons are responsible for this error, we are listing all them:-

  • QuickBooks not installed on the server system
  • The hosting system setting is not properly configured
  • Your system firewall blocks the connection to the hosting Systems
  • Sometimes antivirus blocks the running threads
  • Sharing services are stopped on the Services or hosting system 
  • The hosting System database server does not open the company file
  • Windows permissions are misconfigured
  • May also when the .ND file is damaged
  • QuickBooks server may not be started yet
  • Permission to access the file on the server will be changed.

Ways To Fix The QuickBooks Multi-User Not Working Error

We are providing different solutions to fix QuickBooks’ Multi-User error in your system.

Solution 1: Reinstall QuickBooks Accounting software

  • Go to control panel in your system
  • Click on the program and features option in control panel
  • Now choose QuickBooks to form the install list.
  • Click on the uninstall which shows on the display.
  • Next download the QuickBooks form the web
  • You can also use the Setup CD
  • Install QuickBooks again for the download file or setup CD
  • Don’t forget to choose the Multi-User option at the time of installation


Reinstalling will repair or replace the damaged file in your system and also reset the setting on default. So this process will fix the problem of QuickBooks Multi-User not working.


Solution 2: Check your system network connectivity

  • Stop the hosting process to the server
  • Open QuickBooks and go to the file and then select Utilities
  • Now choose the Host Multi-User access option in the utilities.
  • If the System is not hosting file go to the next System
  • Stop hosting Multi-User file and yes to confirm
  • Restart your system 
  • Repeat this process with all the server systems.


If you did not solve the problem, then move on to the next solution to fix the QuickBooks Multi-User not working.


Read More :QuickBooks Database Server manager

Solution 3: Change The Location Of Your File

These changes will help if QuickBooks faces the problem due to the path of the company file. To fix this you just need to copy or move the file on the desktop or any other locations.


  • Navigate to the folder or location of the QuickBooks company file.
  • Find that file and simply copy or move it by right-clicking on the file.
  • Go to the desktop or any other location where you want to move and paste it.
  • This process opens the QuickBooks with no company file window.
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