A few posts ago we discussed what could be done if Outlook is freezing rather than reacting. Now, let us see how it is possible to fix and stop an even worse situation as soon as your Outlook doesn’t open in any way.
Struggling to start Microsoft Outlook” mistake – triggers and symptoms
The most important symptom of this problem is quite clear and readily identifiable: you click on Outlook’s icon, an hourglass appears and can be hanging for some time, then you receive the”cannot open the outlook window” mistake.
According to Microsoft, the significant cause of the matter is a corrupt Navigation Pane settings file – profilename.xml, in which”profilename” is the title of your Outlook profile. A fantastic sign that the document is corrupt is if its size is 0 KB. No one knows the specific reason why this occurs, however, all versions of Microsoft Outlook from 2003 into the newest Outlook 2019 might be impacted.
Other motives perhaps once you run Outlook from the compatibility mode, or whether you’re using a profile created in an old Outlook variation, or when the Outlook data file (.pst or .ost) was deleted or deleted as the result of erroneous uninstallation or reinstallation of Outlook.
Anyhow, whatever the motive is, the result is exactly the same – you can’t open the Outlook window due to this error:”Cannot start Microsoft Outlook. Cannot start the Outlook window. The collection of folders can’t be opened”
There might be a couple of variations of the message based on what Outlook version you’re using.
Outlook 2010: “Microsoft Outlook has encountered a problem and needs to close. We’re sorry for the inconvenience”
Outlook 2007: “can’t open your default email folders. The information store couldn’t be opened”
Outlook 2003: “Cannot start Microsoft Office Outlook. Not Able to open the Outlook window. Invalid XML, the opinion can’t be loaded”
The best way to Repair the”can’t start Microsoft Outlook” problem – universal answers
Now that you understand the causes of problems with Outlook startup, let us see how we could have them repaired. Below You’ll Find the troubleshooting measures for your 4 most Frequent problems that stop Outlook from beginning right, listed in order of frequency and efficacy:
Recover the Navigation Pane configuration document
In most situations, it’s the corrupt Navigation Pane settings file which prevents Outlook from the beginning, so the first thing you have to do is to fix it. Here is how you can do this on various operating systems:
Should you utilize Vista, Windows 7, or Windows 8, then click on the Start button. On Windows XP, click Start > Run.
Type the following command in the research area:
Notice: make certain to enter a place between outlook.exe and /resetnavpane.
3. Press Enter or click the file so as to reset the Navigation Pane settings and then open Outlook.
In case you would rather utilize the Run dialog on Windows 7 or Windows 8, then stick to this manner.