If you want to know about the Arlo security camera, then you can make a connection with the Netgear certified experts team. They will let you know about the Arlo security camera setup and its features. For example- how you can see the security videos on the device while you are not at home. They will provide you some necessary steps like unlocking the battery compartment by holding and sliding the latch of the camera. Then, you need to slide the battery door & lift it towards the upside. And insert the batteries as you see on the instruction pamphlet which comes with the Arlo camera.